Privacy Policy for Hippozino Casino
Effective Date: 1 March 2026
Welcome to Hippozino Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or use our website and services in the United Kingdom.
1. Information We Collect
We collect various types of information to provide and improve our services, including:
- Personal Identification Information: Name, date of birth, email address, phone number, postal address, and other information you provide during registration or account verification.
- Account Information: Username, password, transaction history, and account preferences.
- Payment Information: Payment method details, billing information, and transaction data.
- Technical Data: IP address, browser type, device information, operating system, and usage data collected through cookies and similar technologies.
- Communication Data: Correspondence with our customer support and any other communications you send to us.
2. How We Use Your Information
We use your personal data for the following purposes:
- To provide, operate, and maintain our casino services.
- To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
- To process transactions and manage payments.
- To communicate with you, including sending account-related notifications, promotional offers, and updates.
- To improve our website, services, and customer experience through analytics and research.
- To detect, prevent, and address fraud, security issues, and other illegal activities.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a contract: to provide you with the services you have requested.
- Compliance with legal obligations: to meet regulatory and legal requirements.
- Legitimate interests: to improve our services, prevent fraud, and ensure security.
- Your consent: where applicable, for marketing communications and cookies.
4. Sharing Your Information
We do not sell your personal data. However, we may share your information with:
- Regulatory authorities and law enforcement agencies as required by law.
- Payment processors and financial institutions to facilitate transactions.
- Third-party service providers who assist us in operating our website, conducting business, or servicing you, under strict confidentiality agreements.
- Affiliated companies within our corporate group.
5. International Data Transfers
Your information may be transferred to and processed in countries outside the UK, including countries that may not have the same data protection laws. In such cases, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements.
7. Your Rights
Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request erasure of your personal data, subject to legal and contractual restrictions.
- Object to or restrict processing of your data.
- Request data portability.
- Withdraw consent at any time where processing is based on consent.
- Lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.
To exercise your rights, please contact us using the details provided below.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have collected data from a person under 18, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with a new effective date.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Hippozino Casino
Email: [email protected]
Address: Hippozino Ltd, 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123
Thank you for trusting Hippozino Casino with your personal information.